Human + AI. BPO Excellence Since 2009
Eligant Concierge Solutions is a unit of Eligant Consulting Pvt Ltd, strategically partnered with NSDC & AISECT. We bridge global businesses with customers through elegant, scalable, and tech-enabled support solutions.
Our Mission
To empower global brands with seamless customer experiences by combining NSDC-certified human talent with real-time AI analytics, reducing costs by up to 60% while improving CSAT.
Why NSDC Partnership Matters
Our agents are trained under National Skill Development Corporation standards, ensuring consistent quality, data security awareness, and global communication excellence. AISECT partnership gives us pan-India training infrastructure.
India + Brazil. 24/7 Coverage
Rourkela, India HQ
500+ seats, ISO 27001 ready infrastructure. Primary delivery for English, Hindi, and technical support. Power BI dashboards + AI QA live monitoring.
- → Time Zone: GMT +5:30
- → Languages: EN, HI, BN, TE
- → Specialization: Voice, Chat, Back-office
São Paulo, Brazil
Portuguese & Spanish support for LATAM markets. Nearshore advantage for US clients with cultural alignment and time zone overlap.
- → Time Zone: GMT -3
- → Languages: PT, ES, EN
- → Specialization: Customer Support, Sales
Enterprise-Grade Security & Quality
Certified Partner
27001 Ready
Compliant
Compliant